Not affiliated with the US Social Security Administration

Contacting Social Security

The SSA's website is a valuable resource for information about all of Social Security’s programs. There are a number of things you can do online.

In addition to using their website, you can call them toll-free at 1-800-772-1213. They treat all calls confidentially. They can answer specific questions from 7 a.m. to 7 p.m., Monday through Friday. they can provide information by automated phone service 24 hours a day. You can use their automated response system to tell them a new address or request a replacement Medicare card. If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778.

To help ensure you receive accurate and courteous service they have a second Social Security representative monitor some telephone calls.

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Recent Content

Before Freezing Credit, Consider Opening Social Security Online Account

A report states that, in order to establish an online Social Security account at ssa.gov, the Social Security Administration must have access to your credit report to verify your identification.

Thus, before freezing your credit (to mitigate the risk of recent hacks), consider setting up an account at ssa.gov first.

National Social Security Advisor Certification Available

If you're looking for advice on Social Security benefits, it may be useful to find someone with the "National Social Security Advisor" certification.

Although the NSSA appears to be a privately issued certificate, it seems to convey some level of knowledge about Social Security benefits. Finding a financial advisor with NSSA certification may be something worth exploring.


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Not affiliated with the US Social Security Administration