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contacting Mt Pleasant Texas office

I recieved a letter dated 11-21-11 telling me to contact office. I have made several voice mail messages and severa attempts to contact office by phone as asked to do by 11-28-11. No one returns calls and I have waited as long as 10 minutes on hold to no avail. Is that office so understaffed they cannot respond in a reasonable amount of time to their clients? How am I to meet the time frame if I cannot even speak to a worker? Being disabled it is hard for me to go to the office and wait in a cold lobby for my ticket number to be called. Is there another way to contact this office, can't something be done to simplify this process.


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Excerpts :

But in a nutshell, I can tell you that Maria’s $1,150 benefit represents about 90 percent of her average lifetime monthly wage. Whereas Frank’s $2,400 Social Security check is probably about 40 percent of his average monthly pre-retirement income.

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When to file :

* For a retirement or Medicare claim, file three months before you want your benefits to begin.

* For disability, file as soon as possible.

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Who does the SSA consider disabled?

What is the SSA’s definition of disability?

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What if my medical condition is not in the Blue Book?

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