15 LEWIS STSocial Security Phone (Local) : 1-866-331-7759
GENEVA, NY 14456
Social Security Phone (Nat'l) : 1-800-772-1213
TTY : 1-315-781-0937
Social Security Office Hours :
MON: 9:00 AM - 4:00 PM
TUES: 9:00 AM - 4:00 PM
WED: 9:00 AM - 4:00 PM
THUR: 9:00 AM - 4:00 PM
FRI: 9:00 AM - 4:00 PM
SAT & SUN: CLOSED
Federal Holidays & Emergency Closures Office details verified 1 Dec 2024
Tips and advice if your visit is for...
Apply for Social Security Benefits
Medicare
General Medicare tips
New York Medicare tips
SSI
Disability
Social Security Card or Number
Name Change
Qualify for Social Security Benefits
Manage or Change Social Security Benefits
Social Security Forms
Other Issue
Social Security Office Directions and Notes :
LOCATED IN DOWNTOWN GENEVA. FROM RTES 5 AND 20, GO NORTH ON LAKE ST. TURN RIGHT ONTO EXCHANGE ST AND THEN AN IMMEDIATE LEFT ONTO LEWIS ST. WE ARE THE FIRST BUILDING ON THE LEFT. ONSITE HANDICAPPED PARKING IS AVAILABLE.
Geneva Social Security Office Notes
Physical distancing of at least 6 feet and masks are required. SSA will provide a mask if you do not have one. Call to see if you can get an appointment by phone first. Fridays may have more appointments available. Try doing things online like applying for disability benefits at ssa.gov.
Social Security offices near Geneva, NY :
| Street | City | Zip |
|---|---|---|
| 15 LEWIS ST | GENEVA | 14456 |
| 200 E.MAIN ST, 2 ND FLOOR | ROCHESTER | 14604 |
| 2ND FL, 127 W STATE STREET | ITHACA | 14850 |
| FED BLDG 4TH FLOOR, 100 S CLINTON ST | SYRACUSE | 13261 |
| 2ND FLOOR, 4050 W RIDGE RD | ROCHESTER | 14626 |
There are 9 Comments
son's disability
I cant find out any info on anything in any of there websites. I have called the geneva office so many times it's not funny. No one ever calls back they were suppose to call me today and never did. I will be calling tomarrow and make a complant. His worker needs to be fired everytime no matter what time of the day she is never there. I have even called the main branch and they said they would make sure she called which she still hasn't. I am tired of it. I gave them all the chances. Now its time to call the head boss and maybe get people in the geneva office that will work and help you. Will find out tomarrow when i call to make another complanit.
poor service
I hope you were served eventually. Poor service is a very common and legitimate complaint about the office. I don't have an answer. sorry you went through this
i know exactly
what you mean..i also have been calling for a few weeks and always get a recording..never a live person at the end of the exstention...i even let it go through to the dispatchers and asked them to ask her to call me...i have been thinking bout calling the big boys but dont know who that is lol..anybody know who i should call please state ty
the same problem
I have called for 2 months about my sons case. They tell me the same thing you didn't bring the paperwork in. I have faxed and hand delivered. Now it must be on her desk she is on vacation. I leave messages no return phone call.
They work hard
The S.S.I workers are very busy doing tons of paperwork. They also take walk-ins and answer phones! Its a very difficult job. They are only allowed to hire a certain amount of people Because our state has cut-backs! Blame the source not the unfortunate workers who are under paid and overworked!!!
Compliments or complaints on SSA service
You can file a compliment or complaint with SSA here :
http://ssa-custhelp.ssa.gov/app/answers/detail/a_id/1955
please
It still dont justify not even returning a simple phone call after numerous times..if they cant handle it..maybe they should find new work :)
phone just rings and rings
No answer despite several attempts....
won't answer phones
they put you on hold for 25 minutes and then transfer you to someone who doesn't answer the phone. after that, no chance for to leave a message, the computer just tell you to call back.
i also tried calling the national number without success. talk about customer no service!
i can't wait for obama care!