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Lost or Misplaced Documents

I sent my ID and my original BC to my local SS office. Its been over a month. The local SS offfice does not know where my documents are and do not have the SSRA applacation i sent with my documents. I sent it certified. A SS agent signed the certified return receipt on 7/20/2012. I have not received any mail from any SS office. I would like for someone to give me information. Thanks.


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